Perfect Barber by Lalaji is a digital educational product, and access to the course is provided electronically after your purchase.
01 All Purchases Are Final
Because the course content becomes available to you immediately after purchase, all purchases are final and non-refundable.
We do not offer refunds for change of mind, accidental purchases, purchasing the course without reviewing the course information, deciding that the course is not suitable for you, lack of time to complete the course, or failure to complete the course.
02 No Guaranteed Outcomes
Refunds are not provided based on failure to achieve a particular skill level, haircutting ability, employment opportunity, number of clients, business result, or income.
By purchasing the course, you acknowledge that you are purchasing access to digital educational content and that no specific professional, financial, employment, or business outcome is guaranteed.
03 Review Before Purchasing
We strongly encourage you to review the course description, available information, and materials provided on lalaji.shop before completing your purchase.
04 Technical Access Problems
If you experience a genuine technical problem caused by our website or systems that prevents you from accessing the course you purchased, please contact us at the email provided as soon as possible.
We will make reasonable efforts to investigate and resolve the issue and restore your access.
Technical problems caused by your personal device, internet connection, browser, operating system, third-party software, or other circumstances outside our reasonable control will not ordinarily qualify for a refund.
05 Duplicate Charges
If you believe you have been charged more than once for the same purchase due to a payment or technical error, please contact us so that we can verify the transactions and, where appropriate, refund the duplicate charge.
06 Unauthorized Transactions
If you believe a transaction was unauthorized or fraudulent, please contact us immediately so that we can investigate the transaction with our payment processor, Stripe, and take appropriate action.
We ask that you contact us before initiating a payment dispute or chargeback where possible so that we have an opportunity to resolve legitimate billing or technical issues.
07 Consumer Rights
Nothing in this Refund Policy is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable Canadian or Nova Scotia law.
Where applicable law requires a refund, cancellation right, or other remedy, those rights will continue to apply.
Need Help?
If you have a billing, payment, or technical access issue, please contact us as soon as possible so we can investigate and help resolve the issue.
Except for legally required rights or the limited circumstances expressly described above, Perfect Barber by Lalaji does not provide refunds for course purchases. By purchasing and using this platform, you acknowledge and agree to this Refund Policy.